IMPORTANT INFORMATION REGARDING DELIVERIES DURING THE GLOBAL CORONAVIRUS PANDEMIC
As you will be aware the world is experiencing unprecedented times due to the global Coronavirus pandemic. We will continue to ship your orders at this time, Royal Mail are experiencing severe delays of up to 14 days to deliver standard parcels while they deal with staffing and capacity issues. Please allow up to 14 days to receive your order. We highly recommend choosing a DPD service if you are not happy to wait this long. Discount False Lashes have no control over these delivery estimates and all shipping charges are NON-REFUNDABLE.
Our standard shipping policy is detailed below:
Our office is open Monday to Friday 10am until 4pm.
Any order placed outside of these times will be shipped on next working day. This excludes weekends and bank holidays and other public holidays.
£1 Shipping within the United Kingdom (including Northern Ireland) will be sent standard 2nd class mail and is NOT guaranteed to arrive on a specific day and is not insured.
We also offer tracked and guaranteed next day services and guaranteed Saturday service should you require your order urgently. We highly recommend using one of our tracked services with every order which is insured should an issue arise.
DPD 1 OR 2 DAYS
Available Monday -Thursday before 3.45pm. Excludes weekend delivery. *DECEMBER DELIVERIES MAY TAKE LONGER. NON-REFUNDABLE*
Available each Friday until 3.45pm. Orders placed after this time will be shipped on the next WORKING day *DURING DECEMBER DPD REQUEST TO ALLOW UP TO 2 DAYS FOR DELIVERY. NON-REFUNABLE*
Royal Mail Standard
(3-5 WORKING days. Excluding weekends/public holidays) *DELIVERIES MAY TAKE UP TO 14 DAYS with COVID19 *
USA SHIPPING-DHL EXPRESS
Express to the US Shipping
Get your order FAST! DHL EXPRESS, FULLY TRACKED
£13. Please note – A Telephone number is required so please include it with your order details, failure to do so may incur delays.
£1 which is for Royal Mail 2nd class delivery, Royal Mail Tracked 48 is available at checkout for a fee of £3.
REST OF WORLD
(Air freight- Please note shipping times vary by destination and may take up to 2 weeks to arrive depending on your local delivery company)